A Great Start…

The Service Leadership Program (SLP) will prepare you for a career in our Enterprise Service areas – the lifelines of our business. Recent college grads in the SLP participate in multiple rotations across our lines of business. You may have the chance to work in HealthCare, Group Insurance, International, Behavioral Health, Pharmacy, Dental, Employer Services, Provider Services, Government Services, Quality, and/or Consumer-Focused Healthcare. This experience and knowledge cultivates leaders that are able to provide superior service and leadership in all of our Enterprise Service areas.

Differentiate Yourself

The SLP is a three-year program that includes management rotations combined with comprehensive training. Through the various assignments, you will gain exposure to the many facets of CIGNA's Enterprise Services, including Customer Service, Provider Relations, and Employer Services. Through the SLP, associates also obtain a comprehensive understanding of the health care industry and CIGNA.

“The SLP has a dynamic atmosphere with exposure to areas and people all over the organization. Learning in a group environment encourages teamwork and allows us to build lasting business relationships, not only within our group, but also with business leaders across CIGNA. We also get the opportunity to be mentored by experts within each of their respective fields within CIGNA. Along with learning about the company, there is an emphasis throughout the program to develop us individually as leaders. In addition to understanding the ins and outs of the business, we are encouraged to ask questions and to think outside of the box.”

Jasmine, 2009 Service Leadership Program Associate Graduate

• Teach Yourself
• Challenge Yourself
• How to Apply

Teach Yourself

Formal and informal training is built into the program structure. Some examples of the formal training component include: Six Sigma, project management, technical/system training, and formal interpersonal training in areas such as management and leadership.  

Cross-functional assignments allow for experience in managing people and departments, analysis, problem solving, customer service and peer interaction, report preparation, facilitation, negotiation, and technical and systems skills.

You will emerge from the program with the professional knowledge to be a leader in areas that serve all of CIGNA's key audiences and within CIGNA's various businesses. 

A variety of career paths are available in the Service Organization following successful completion of the SLP.

Back to Top

Challenge Yourself

If you are highly motivated, enthusiastic, and eager to learn; if you have a desire to manage people; and if you want to help drive CIGNA's business success, the SLP may be for you.

At CIGNA, we are seeking people committed to delivering quality health care and related benefits to our members. We want the very best and brightest – people with diligence, respect, and personal accountability…Are we describing you?

Minimum Qualifications:

• BA/BS in general business/liberal arts/related field with a GPA of 3.0 or better preferred
• Ability to travel and willingness to relocate multiple times during the program
• Excellent analytical, communication, problem-solving, interpersonal, and customer service skills
• Demonstrated motivation and ability to operate independently
• Prior business exposure through internship/work experience
• Strong leadership and initiative, a results driven approach, and a desire to enact change

Back to Top

How to Apply

Think this opportunity is right for you?  To be eligible for consideration, please apply online. 

Back to Top